Rasira Cakes specializes in custom cakes from elegant florals to creative sculpted designs. Crafted to make moments truly special. Every bite is a celebration.
Welcome to Rasira. This Privacy Policy explains how we collect, use, and protect your personal information when you place an order for cakes and bakery products through our website or other channels. We are committed to safeguarding your privacy while providing the best possible cake-ordering experience. This policy applies only to information collected for order fulfillment and customer communication. Rasira does not collect unnecessary personal data and handles all information responsibly.
We collect only the information necessary to process and deliver your cake order effectively. This includes your full name, delivery address, phone number, and email address or WhatsApp number for communication. For customized cakes, we may also collect celebration details such as the recipient’s name, age, occasion, and any special message to be written on the cake. Any additional preferences or instructions you provide (e.g., flavor choices, design requests, or delivery time) are also collected solely to fulfill your order accurately.
Your information is used exclusively to prepare, confirm, and deliver your cake order. We use your phone number and email/WhatsApp to send order confirmations, delivery updates, and photographs of the final cake before dispatch. Delivery address and recipient details are shared only with our in-house delivery team or trusted local delivery partners. Celebration details and messages are used only for cake decoration and are deleted after the order is completed.
Rasira does not sell, rent, or share your personal information with any third parties for marketing purposes. Your details are shared only with staff members and delivery personnel who need them to fulfill your order. In rare cases (e.g., themed corporate orders), we may share minimal details with ingredient suppliers solely for procurement purposes. All parties who handle your data are bound by strict confidentiality and are required to delete the information once the order is completed.
Order-related information is stored securely only for as long as necessary to complete the transaction and handle any possible follow-up (usually up to 30 days after delivery). Photographs of completed cakes may be retained longer for our internal quality and portfolio records, but they are anonymized and never linked back to your personal details without explicit permission. Delivery addresses and contact numbers are deleted from active systems after the retention period unless you place a repeat order.
You have the right to request access to the personal information we hold about your orders or ask us to delete it at any time. If you would like us to remove your details or if you have any concerns about how your information is handled, please contact us immediately. We will respond to all privacy-related requests promptly and make necessary corrections or deletions as required by law.
For questions or concerns about this Privacy Policy, please reach out to us:
Email: care@rasira.org
Phone: +91 97900 07294
Address: House No. 39, Chowka, Chalakudy, Kerala 680721
Rasira Cakes specializes in custom cakes from elegant florals to creative sculpted designs. Crafted to make moments truly special. Every bite is a celebration.